The testimonials below are unsolicited emails received from our customers, published with their permission. If you have a testimonial to add to our list we would love to hear from you.

Please send your email to admin@holisticshop.co.uk. Please include your name and where you live (town or county) and mention if it is okay for us to use your testimonial. Thanks!!
Love from Holisticshop!!

Or what would be even more excellent would be to review us on one of these websites. Just click the name to go through to the reviewing page. Thanks!

Showing Testimonials 1 to 90 from a total of 200

Thank you for sending my Order in super quick time. Excellent service as usual.

C W, Flintshire, 26th August 2016

I have had a few orders from your company recently. I am so very impressed by your service. The speed in which I received my orders the quality of your products and the reasonable prices all contribute to a successful experience in shopping with your company.

May I wish you continued success.

Rosaleen, Londonderry, 2nd August 2016

Hi team

Would like to say I received my purchase today, it is lovely and came in a lovely gift box, the service has been excellent, very quick dispatch.

Will recommend you to friends.

C Nicholson, Leicester, 21st June 2016

Just wanted to let you know how pleased I am with my order which I received today. It was for a gift which I needed to get in a hurry, so your speedy despatch was much appreciated. I am absolutely blown away with the quality of the items, and the prices were very reasonable, as were the p&p costs. I found you quite by accident, and am so pleased I did - I have now signed up for your newsletter and will certainly be back again!

Thank you so much - it is so refreshing in this day and age to find an online company with real integrity - from this first experience I know I can trust your descriptions to be truthful and your goods to be beautiful.

Love and blessings

Barbara, Bury, 25th May 2016

Ordered a salt lamp yesterday the 21st April, it arrived the next morning 😀,won't be putting it to use until June as it's for a Birthday present, just wanted to say how impressed I was with the prompt delivery.

Marie, Leicester, 22nd April 2016

Dear Holistic shop,
I don’t normally write reviews, but have been so impressed with your business that I wanted to acknowledge how different and special you are from so many other businesses, especially on-line.
I was first impressed with the integrity of how you run your business, and how you describe it on the web site – and the fact that every stage of my experience of buying from you was in complete accord with your ethos. The whole process was clearly spelled out and you make it easy to be in touch if I have any problems, though I didn’t need to. The speed in which my order was dispatched was most impressive - it arrived the next day! Most importantly, the wooden box for aromatherapy oils is exactly as described (in impressive detail) , its quality superb and the price very reasonable. It has been a joy doing business with you. Thank you. I highly recommend this site.

L.C. London, 7th April 2016

The amazing Holistics team,

I want to comment on my order which I received yesterday.

I am thrilled to bits!! A million thanks.

It was my first order from you but definitely not my last.

Your customer service is second to none, the speedy delivery of a very well packaged parcel and your emails
advising every step of the process is wonderful.

My items are exactly as described and the quality is truly exquisite.

I love your website, a huge range of interesting, unique items to choose from.

Thanks and blessing

Norma, West Midlands, 23rd March 2016

Hello Holisticshop Team

I meant to write earlier but life got in the way!

Thank you for such speedy delivery, I'd forgotten how quick you are, the order arrived the next day.

The Frangipani Leaf incense holder is the best I have ever come across and over the years I have bought many. No more collecting of fine grey ash that seemed to get everywhere, it stays put in the holder and it doesn't matter which size of incense stick I use. Great product!

All the best

Paula, Berkshire, 9th March 2016

I just wanted to let you know that my order has arrived and I am absolutely delighted with both things. The Peter Stone chakra stones necklace is very beautiful indeed and the chakra tea light holders are so pretty.

Thank you very much!

Kindest regards

Iris, Inverness, 24th February 2016

I am so so happy with the products I've bought.
The salt lamp is stunning a beautiful deep almost orange pink. I can't believe it was so inexpensive.
The soapstone oil burner is quality and again very good value. And the melts smell lovely.
I ordered on Thursday afternoon and it arrived Friday! Very happy customer!

Shelley, Milton Keynes, 22nd February 2016

Thank you for beautiful chain and Celtic Cross. Orders are always delivered very quickly and are always excellent quality.

Diane, Herts, 16th February 2016

You are brilliant, amazing, wonderful and super duper. Had a couple of orders and the last one arrived the next day. Astounded at your most excellent service- have you thought of being prime minister?

Rebecca, Gwynedd, 11th February 2016

Thank you for my order received this am. It was very well packed and everything looks and feels so good. The feeling I get is that you care very much about what you do. For you it is part of who you are and this is transmitted on your website and again upon receiving the package.
Thank you so very much

A N Other, UK, 6th January 2016

Hello....Just a wee message to let you know how delighted I was to have my order delivered today, Wednesday....I was dubious as to whether it would arrive in time for Christmas!! The little angel candle-burner is lovely....so delicate....and I never noticed when I chose the t-lights that they are 'Heaven Scent'...a nice touch!! I'm sure my friend will love them! Thank you again for getting my order out so quickly, and I wish you all a very Merry Christmas, good health and prosperity in the New Year!

Janice, Ayrshire, 23rd December 2015

Hi there

Just wanted to thank and commend you on your wonderful prompt service as ever.
However I did not expect to receive my last minute order before Christmas but it arrived next day!!
Thank you so so much, I love the organic tea lights and would not shop anywhere else
Merry Christmas

Vickie, West Yorkshire, 22nd December 2015


Just to let you know I received my order this morning after ordering yesterday from your website, the service and speed of delivery is excellent and I will be highly recommending your website to friends and family.

Many Thanks Regards

Gail, East Ayrshire, 9th December 2015

Good afternoon

I would like to place on record my sincere thanks for your excellent service and excellent product. I have just purchased your silver ankh pendant which arrived today and it is everything I was hoping it would be.

I am not in the habit of ordering things via the internet so telephoned my order through on Friday 20th November. My pendant arrived this morning and I couldn’t be more pleased.

Hilda, Boston, 23rd November 2015


I just wanted to congratulate you for your fantastic service.
I placed an order (for aromatherapy oils, a storage box and some tea lights) on Wednesday evening. After receiving the dispatch email at 5.00 last night I wasn`t expecting it to arrive until tomorrow at the earliest. I was amazed when the postman knocked on the door this morning with it!
It was amazingly well wrapped and everything is amazing. The oils smell fantastic.
Thank you for such an enjoyable shopping experience.
Have a great day.
Kind regards

Nicky, Wales, 25th September 2015


I have just received my first order from you and I just wanted to let you know how impressed I am with your service. Your site was easy to use and my purchases arrived well-packaged and in excellent condition. I will definitely be shopping with you again!

Thank you

Angela, Bromley, 9th July 2015

Thank you for my recent order that arrived on Saturday, after only ordering on Friday, perfectly packaged beautifully as always. I love the Essential Oil Soap Bar - Rose Geranium, a divine smell, especially welcome when you don't feel good.

Very happy with your products and service, I think you have to be one of the best online companies to deal with and only wish all companies were like your! Best Wishes Marion

Marion, Norwich, 2nd June 2015

Good Morning Holistic Shop Staff,
Just a little email to thank you for my recent purchases that arrived in the post this morning. The CD is amazing and very relaxing and the Chakra ring is beautiful and fits perfectly.
Will be ordering again soon. From a very satisfied customer.

Tina, Hastings East Sussex, 29th May 2015

I ordered a selection of incense + ski holders yesterday, and they've all arrived this morning!! - that's the best mail delivery service I've ever had on the web!

I'll be ordering more soon. will recommend you to friends :)


Greg, Lancashire, 13th May 2015

Thank you so much for a wonderful, prompt & amazing service! I have ordered twice from you recently, as a new customer and my orders arrived the next day, well packaged & drama free!
You guys rock!! :-)

Nicola, Greenford, 2nd April 2015

That was incredibly fast - I've just received the parcel today.

Thank you very much for your excellent service. I was very happy to find your site and will certainly be back. These items are not easy to find on this side of the Atlantic, so I'm glad you are stocking them.

Once again, many thanks.

D, Edinburgh, 6th March 2015

Thank you for dispatching my Angel Diary. It arrived within 2 days and is exactly what I was looking for. I love the size, the colour, the affirmations and the monthly stories which are so heart warming.
I can honestly say that everything I have ordered from Holisticshop has been of the utmost quality and I always look forward to receiving my purchases. Thanks for being so reliable x :) x

Angela,Cleckheaton, 4th February 2015

I just want to express my thanks for the way my order was handled. There was an issue with the house number no doubt because I put the wrong number in, I phoned a lovely lady who couldn't do enough to remedy the situation. I have now received the parcel and I am very content with the service and the products. I will recommend you to everyone and definitely use your site/shop again. Thanks again. Best regards

Glenn, Bedford, 14th January 2015


I just wanted to say how impressed I was with your shop. You sell lovely and interesting products that arrived well packaged and the very next day. Communication was great and the prices too! Well done, how refreshing to have such a positive shopping experience!

Thank you.

Helen, Bristol, 5th December 2014

I would just like to say thank you for such a speedy service. All my items were beautiful.

First class service from ordering to delivering, would definitely recommend you to anyone.

Thanks again

Lorraine, Essex, 2nd December 2014

I ordered some incense & a couple of Tarot bags at 14.10 yesterday, they arrived 10a.m. this morning. Thank you for your prompt & efficient service. If you could teach Amazon to be half as good it would be a great improvement for them.
BTW, the lady I spoke to on the phone has a very pleasant voice:)

Jon, Orkney, 27th November 2014

I have been a customer for just over a month. I am very impressed with the website and the information about each crystal, the service and of course the crystals themselves. I'm so glad to have had holisticshop recommended to me : )

Sophia, Essex, 17th October 2014

Hi There

Just received the Pendulum and and Small Bag that I ordered on Sunday, through the post. I must congratulate on your excellent service as they arrived in perfect condition, in fact it took me 10 minutes to find my way through the packing to get to the Pendulum, it was that well protected.

Very well done. You can be assured that I will recommend you to others and use your service as and when I have need of it.

Paul, Norfolk, 7th October 2014


I know I've said this before but a bit more praise never goes amiss!!
I received another order from you today and I am always impressed at your speedy, reliable service. I've never been disappointed in the quality of the goods you supply and the speed of delivery makes you my first choice every time.

Best wishes

Christina, Oxfordshire, 23rd September 2014

Dear Jane,
Thank you so much. I have to commend the speed and efficiency of your Company. The clip I ordered arrived today (in a sparkly purple box as an added
bonus!) and I am delighted with both and just wanted to let you know how satisfied I am with your products and your service.
It has been a pleasure to deal with Holistics and I look forward to shopping with you in future.
Many thanks,

Clem, Midlothian, 10th September 2014

I received my order today and am very pleased with the goods. I have lived a Spiritual Life for many years and have shopped at several holistic and health shops during this time but have never found one as good as yourselves. Your products, packaging, prices and speed of delivery are exactly as you show them on your website - and are are second to none.

Please keep up your good work - I anticipate being a customer of Holisticshop for many years.

Thank you again.

David, Kent, 25th July 2014

My first time using this website and I couldn't be more than impressed. The service you receive is outstanding, the quality of the products excellent. What more can I say, will definitely buy from you again and urge everyone to do the same. You will certainly NOT be disappointed. many thanks.

Ian, Tyne and Wear, 2nd July 2014

This is just to say a big Thank-you for your very fast delivery, which arrived this morning Tuesday June 24th at 11.20 safe and sound.
Thank you for being there, in doing what you do, helping me and I am sure many more souls out there on their spiritual path.
Blessings in Light.

Antoinette, West Yorkshire, 25th June 2014

I have always been impressed with the excellent goods and service, I will continue to use your company and hope we have many happy years association.

Jackie, Norfolk, 16th May 2014

I just wanted to say thank you for such a great service. I ordered some items from you last week and was very pleased with them, and the speed of delivery. You have a lovely selection of goods and as well as ordering more items myself, I will also be recommending you to my friends.
I wish you all love, good health and happiness

Sarah, Middlesex, 29th April 2014

Hello Admin Team @ Holistic Shop

Just a brief message to say thank you very much for the wonderful service you provide.
The goods I ordered came the very next day, and the fragile goods were wrapped carefully to avoid breakage.
I am very impressed. Keep up the good work.

Much appreciated.

Diana, Birmingham, 28th April 2014


I just want to thank you for a speedy and brilliant service. My friend received his gift today - he said it was beautifully packaged and was really happy with everything. So I'm happy too. Thanks so much - I'll use the store again and will certainly recommend it.

Jane, Hertfordshire, 24th April 2014

Dream of a Dreamcatcher......came true. My partner has always wanted an original dreamcatcher necklace. We went out for a meal..... l left the table and slid the little purple sparkly box under his napkin. When l returned he had tears, the contents were just what he'd always wanted. thanx for the speedy delivery and much loved necklace.

Susan, Leicestershire, 1st April 2014

Thankyou so much for your help on the phone and thankyou for sending out the bracelets so quickly. They are beautiful, I will be ordering from you again very shortly many thanks .

Chris, Hertfordshire, 1st April 2014

I just wished to send my heartfelt thanks for the wonderful service you provide. I had phoned to explain that I was going on a pilgrimage to the Holylands in April, and wanted some beautiful tumblestones to bury at various sacred sites there. You came up trumps- next day delivery, beautiful stones, and I also ordered a selenite wand and 2 selenite unicorn horns. Efficient, personalised service, and I would definitely recommend you!

Many thanks,

Ann, Oundle, Northants, 1st April 2014


I have just received my order from you for two very lovely crystal necklaces, one of rose quartz and the other lapis lazuli. The order came very quickly and was well packaged up. I have to say that I am very pleased with your service and with the necklaces, and your website is easy to browse through with a great range of lovely products to choose from.

Thank you!
Kind Regards

Diane, West Sussex, 24th March 2014

The best shop with spiritual stuff around and the best team to deal with!

Libor, Czech Republic, 13th March 2014


I recently ordered some angel cards from you and am absolutely blown away by your customer service. Parcel was delivered next day and item was amazing!! You are now at the top of my web shops!!
Thanks again from a very happy customer.

Mandy, Cambridgeshire, 12th March 2014

Hi there,

I just wanted to say a huge thank you for sending my order so quickly! I could not believe it this morning when it arrived. The quality is beautiful and I would not hesitate to recommend your store to everyone.

Thank you so much!

Clare, Tyne & Wear, 7th March 2014

"What an absolutely wonderful online shop, fantastic wide ranges of products and the website it self is easy to navigate, clear and concise. Delivery of items, is fast and efficient and customer services is 100% satisfactory. I would recommend The Holistic Shop, to family, friends, co-workers and acquaintances. The Holistic Shop, provides an exciting, interesting and pleasurable online shopping experience".

Charlene, Glasgow, 3rd March 2014

Hi team

Thank you again for swift delivery of excellent goods. I am very pleased with the power bracelets i received recently and of the oils, and CDs i received today. I am very pleased to have found your site. The service you give has the personal touch of the high street shops which unfortunately are harder to find in my area or who do not stock the variety of stones etc.

I have passed your details on to friends and am looking forward to my next purchase.
Best wishes

Angela, Northern Ireland, 7th February 2014

Well done you! I ordered several crystal bracelets at 1p.m ish and they arrived first thing next day! Wow! Not only that, the help I received on the telephone prior to placing my order was very helpful. The crystals are a lovely quality to boot. How refreshing in todays slap dash world to find a gem like the holistic shop. You now have loyalty from me for sure. Love and light.

Joy,Staffordshire, 6th February 2014

I just wanted to say how amazed I was to receive my package so quickly. I live in Eastern Europe and the deliveries here usually take ages (a recent package from the UK took two months to arrive), but I received the package from your shop in three business days, including the ordering and delivery date. And that was via regular air mail. Mind blown!
No need to mention that the products were in perfect condition. The Morning Star incense is absolutely the best I've ever tried, it's divine!
Outstanding service! Thank you so much!

Warm regards

Laura, Bulgaria, 28th January 2014

Thanks for the quick delivery. Much appreciated. As for the baieido incense, I am completely gobsmacked! Crikey and wow! Amazing!

Thank you so much for your help and the great products at holistic.

Steven, Northamptonshire, 15th January 2014

I would like to let you know that I am thrilled with my purchase and was delighted at the extremely fast and efficient service.

Valerie, Cornwall, 13th January 2014

Hi there,
I ordered items from you on January 1st and received them today (3rd January) which also is my birthday! I am very pleased with my items and very impressed with the speed of the delivery. Will certainly be ordering from you again.
Many thanks.

Theresa, Oxfordshire, 6th January 2014

Thank you so much for your kind attention to my order! I am pleased to say I received my pendant today and it's just beautiful. Thanks again I appreciate your consideration and thoughtful attention to selecting my pendant.

Janet, USA, 4th December 2013

Hello…. I just received my items… OUTSTANDING service… Thanks…

Lotte, Denmark, 29th November 2013

Dear Holistic, Many thanks for such an excellent service. Received my order today, I was only sat at my computer yesterday picking everything out, and now it is all here. Very pleased, lovely quality. I will certainly recommend you, and I will be back for more. Say thank you to Janet for her smiley :-)
I do a lot of internet shopping and that was a nice touch, made it feel more friendly. back soon -

Ellen, Gwynedd, 12th November 2013

Hello Lovelies,

Thank you for yet again being wonderfully prompt with my order. I ordered at lunchtime and got my tarot cards the next day, as if by magic, hmmm…?! You definitely have my loyalty & I'm so impressed I've left a nice review on Google for you! I'll be back soon…x

Annette, Milton Keynes., 11th November 2013

Thank you for delivering my first order with you so promptly. I ordered a labradorite tumblestone and some crystal tarot cards which were beautiful.
I will be ordering from you again very soon.

Best wishes to you all

Jean, London, 8th November 2013

Good morning,
I placed an order with you yesterday and this is to let you know it arrived in this mornings post. Excellent service, thank you very much.

Peter, Jersey, 8th November 2013

Hello all at Holistic Shop UK from a hugely satisfied customer in France!

I really can't tell you just how thrilled I am to have received my order so speedily! I placed my order on Wednesday last week, it was dispatched the same day and I received it in excellent order yesterday! WHAT SERVICE! What the site says it will do gets done! Amazing service with top quality products and all at reasonable prices - Thankyou!
- I shall certainly be a returning customer for future orders! The Angels seem to have been guiding me to you.

May the Angels bless you with abundance

Wendy, France, 8th November 2013

Hi Holisticshop!

I received my Aqua Aura pendant today and had to email you. Your service is superfast, communication excellent and the pendant itself is bigger than I thought it would be and is really lovely. As with other orders I am delighted with the service and product. Thanks very much and I will be ordering from you again!

Anne, Manchester, 8th October 2013

To all at the Holistic Shop,

Thank you for delivering my order so promptly, your service is first rate!

Kind regards

Malcolm, Northumberland, 2nd October 2013


I just wanted to say what excellent an easy ordering I had for my crystals and I only ordered yesterday afternoon and they arrived early this morning, so efficient. I'm so pleased with the quality of my crystals & they are so much better than I could have imagined. I will be ordering again.

Many thanks

Fleur-Louise, Aldershot - Hampshire, 30th September 2013

Dear All,
I received my package today and was very impressed the the quality of the Items; superb quality and fantastic prices. Your service is so swift, having ordered my items very late in the night(Wed)they were dispatched the following day(Thurs, I received them Friday at 9am. The items were packaged very well thus well protected. Thank you Holisticshop, I will be shopping with you again very soon.

Kind Regards

Aleksandra, Staffordshire, 27th September 2013

Hi, everyone,
just a quick line to say thankyou for sending the order so rapidly and to thank the kind lady (sorry I can't remember her name) who noticed that I had somehow duplicated my order. I rang your customer service number and, happily she had noticed what I had done and solved the problem for me. In my defence of seeming a complete idiot, the darn internet was driving me crazy and freezing frequently !
Your service is both fast,friendly and efficient and it's a joy to be your customer.

Kind regards and respect to you all.

Julia, herts, 14th August 2013

To all at Holistic Shop,
I first came across Holistic Shop in 2008 and have been a customer ever since. Your service has always been exceptional, a vast range of products, efficient, excellent value & the fastest ever delivery service. Your site is perfect for finding the right gift for someone, plus you're always guaranteed a prompt arrival for those times when you've left it a bit late! It's also great for treating yourself, which I really should do more of! I will continue to shop with you & will keep spreading the Holistic Shop word. Thank you you're marvellous.

Tara, Peterborough, 3rd August 2013

Just a quick testimonial to tell everybody that I love the website, I love all the products that are being sold. I've ordered several times and I'm always satisfied with the products and the quick delivery. Orders arrive quickly even when you live in France. I'll keep ordering on the website, I've already seen a few items I would like to buy.
A big thank you to Brett and his team.

Sandrine, France., 4th July 2013

Just a quick feedback email.
I ordered some items from you yesterday just after 1pm, and the items arrived in the post today. I appreciate that Royal Mail is rarely that efficient and on this occasion they have excelled, however I am very impressed with the speed with which you processed and dispatched my order.
I will certainly be recommending you and using you again.

Many thanks and kind regards

Alastair, Winchester, 1st July 2013

Dear Brett Almond,

My recent order arrived the day after my order to you. This really is splendid service. The essential oils that I purchased are of a very high quality and I would recommend them to anyone. I very much hope that your organisation will continue to prosper in the future.
Thank you for all you have done.
Yours sincerely

David, Dorset, 26th June 2013

Thank you very much for the order of incense and charcoal it was a good price and it arrived the following day, very quick and speedy service I instantly opened the package and started to burn it....Very nice.
I will place an order with you again you have found a new customer.

Martin, Exeter, 7th June 2013

I was really pleased with the goods I received today, such a speedy delivery having only placed my order yesterday. They were packaged really well. I absolutely love the Bear Tan Medicine Bag which, not only holds my crystal but is so soft and exactly what I was looking for. I also thought the Merkaba Pendants are stunning and the Crysal wands of great quality, and hope they work for me. I look forward to placing another order soon and am contemplating setting up an account with my sister, as we are starting out Healing Animals, using crystals and hope to sell these at an event we are having. Thanks again and hope to order from you soon.

Lin, Suffolk, 16th May 2013

Thanks for the order and the fantastic delivery highly impressed, you will definately be receiving another order from me very shortly.

David, Northumberland, 15th April 2013

Hi there I didn't create an account so no reviews but just wanted to let u know I am thrilled with my purchases. The cards are lovely and the bracelets are beautiful and excellent value for money. Quick delivery and very resonable p and p charges. Thank you.

J. McGreevy, North Lanarkshire, 4th April 2013

Ordered for the first time yesterday afternoon and my superbly packed items arrived at lunchtime today! Am just loving the incense and holders - how classy do the holders look considering the price! Can’t wait to make my next order! Thank you for making it so easy.

Mary, Powys, 27th March 2013

"THANK YOU so much for the order which came this morning. Brilliant service as ever and packaged to perfection. I am totally thrilled with everything. I love the 'crystal' box - it is such good quality, and value, better than I ever imagined. I have now got somewhere to put my crystal collection. I am always thrilled with Holistic shop, and recommend you to my students (I'm a Reiki Master Teacher and complementary therapist).
The large rose quartz is perfect! thanks so much to whoever selected it, and the other crystals, which as always are so beautiful".

Sally, Shropshire., 26th March 2013

Hello Lovelies,

I just want to say that I'm in awe at how quickly my order came through, I put the order in at lunchtime yesterday for some Swiss 1JJ tarot cards and a tarot book and by lunchtime today I had them! That's less than 24 hours & I used the normal 1st class royal mail service.
You guys are super efficient, and I will definitely use you again.
I had tried to order the cards from a big online retailer but one month on and they'd still failed to deliver, so you now have my custom :) I'd much rather support you guys anyway, I love your site & no where else had either the cards or book.

Bye for now (I'll be back here ordering again soon no doubt!)

Best Wishes

Annette, Milton Keynes, 13th March 2013

Hello I just wanted to say a big thank you for the excellent service and goods I received. I placed the order yesterday and it arrived bright and early this morning and was expertly packed too. This is the second time i have bought from yourselves and will definately be doing so again. Blessings to you x

Sue,North Wales, 15th February 2013

Wow - I cannot believe the speed of your items ordered 2am arrived the very next day. I ordered a Teeny tiny angel for my daughter in law, they are really delightful for such a tiny product they are really quite intricate and just small enough to hold in your hand. My daughter in law is delighted with her present. I certainly will be using you again. Perfect !!

Georgina, East Sussex, 11th January 2013

I'd like to commend you for your excellent customer service in the replacement of my lost order, you replied quickly and offered a solution which I was very happy with. I'd recommend you to anyone A+++++

Josh, Avon, 14th December 2012

Just want to say a huge thankyou for despatching my goods so quickly, I only ordered them yesterday and received them this morning! Speedy or what! I am pleased with my angel stickers and coins, I love all angel things, they give me comfort.
Many thanks.

Anne, Northants, 5th December 2012

Dear Brett Almond,
I am writing to express my heartful thanks to the truly fabulous lady with whom I spoke on Monday. I am really sorry that I cannot remember her name though the handwritten note on the invoice regarding the item that was meant to be sent I think said "June".
Essentially, I was sent the wrong item (selenite moutain) rather than selenite tea light holder and, not having checked under the bubble wrap, gave it as a present last week.
I explained the situation to the gorgeous person at the end of the phone who very kindly offered to send a heart-shaped tea light holder as the "normal" selenite tea light holder was out of stock. I offered to pay the difference and she said no need due to the inconvenience caused.
It's not very often I get to speak to (a) a kind and reasonable person but, moreover, (b) to receive the item at no extra cost.
I have ordered from you off and on over the years and my experience this week has been stunning.
Thank you all for being so fantastic. My wife loves her gift.

With warmest wishes

Hi Jane (aka June!)

Sorry I got your name wrong but so glad you got email. You have a fabulous energy and I was so not expecting your kindness! Really made our day and cannot thank you enough.

Rob, Wiltshire, 16th November 2012

Just to say another BIG THANK YOU once again. I can hardly believe the speed of delivery - and the quality of the bowl is so beautiful I am ordering another.
Bless you all at the Holistic Shop.
Kind regards.

Pat, Befordshire, 30th October 2012

A quick note to say thank you so much for getting my order to me so quickly!
The black cast iron incense bowl with lid is absolutely perfect and the quality of it really surprised me as the cost was so reasonable.
Many thanks.

Angela, London, 29th October 2012

Dear Holistic shop,

I just like to say for an online shop you really do give a wonderful personal service, everytime I order I am always amazed how quick the delivery is. I recently purchased a moonstone wire wrap pendant as a birthday present for a special friend it was the perfect gift, I always keep you on my favourate list now.


Jacqui, Kent, 23rd October 2012

I'm a first time customer and would just like to say that I'm very pleased with my chip bracelet and necklace :) Very swift despatch and delivery also, they arrived the next day, thank you!

Nina, London, 23rd October 2012

A quick note to thank you so much for the items - they are fantastic!
I shall certainly revisit your site; your customer service was brilliant as well.


Anton, Devon, 11th October 2012

Wed morning 11.15 your parcel was delivered. In less than 24hrs. Excellent service and wonderful necklace. Thank you x x

Alison, East Sussez, 11th October 2012

Hi, I just wanted to say I'm thrilled with my order I recieved today, just beautiful and what a wonderful service you give - amazing, love browsing your website, one very delighted customer.

kind regards

Paula, Leicestershire, 11th October 2012

I am writing to compliment you on your excellent service. I have ordered lots of things from you and have never been disappointed with the quality of the items. I usually receive the goods the next day so well done! I ordered a candle yesterday and it is alight in my room today!

Lesley, Sussex, 11th October 2012

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We would appreciate if you will allow us to send you a one off email 7 days after the dispatch of your parcel via Trustpilot.co.uk.
The email is a one off email. You wont be added to any other lists.
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Thanks for considering this.