How Can I Ensure I Get Goods In Time For Christmas?

Goods leave us just as quickly throughout December and January, with no backlog (we have always managed to avoid backlogs and we have been trading online since 2000).

Our policy is just the same as ever throughout this period - order by 3pm on a given weekday and we send that order out on that day. (We don't dispatch goods on Saturday or Sunday, nor on Bank Holidays). UK orders are sent out by Royal Mail first class post or by Special Delivery if you pay extra. Internationals will go standard airmail. There will be normal postage deliveries (and collections) to most areas of UK up until Friday, 21st December.

First Class Royal Mail (our standard UK service)
Royal Mail say their last posting date to arrive before Christmas Day is Thursday, 20th December, 2018. So for delivery before Christmas please order from us by 3pm on Thursday, 20th December.

Last year we were still getting many next day or two day arrivals of parcels at this time. So it is still possible a later order will get to you. But please be aware that Royal Mail could have some delays in some areas so if you can order earlier even better.
(Please note this is a non-guaranteed service and ordering before this date is recommended if possible.)

Royal Mail Special Delivery (pay a bit extra when checking out):
For delivery by Monday, 24th December, please order by 3pm on Friday, 21st December.
(Please note this is a guaranteed service. Ie you get your postage money back if it doesn't arrive on time and we will also pay your postage to return the goods to us if required)

International Orders
Airmail to Australasia, order by 10th December.
Airmail to USA & Canada order by 14th December.
Airmail to Western Europe, order by 17th December.

The only weekdays we will not be dispatching during December 2018 and January 2019 are:
Tuesday, 25th December 2018 (Bank Holiday)
Wednesday, 26th December 2018 (Bank Holiday)
Tuesday, 1st January 2019 (Bank Holiday)

Please also note that for dispatch on the 24th December and 31st December you will need to place your orders by 10:30 am as Royal Mail collect early from us on these two days and all their trucks move earlier in lieu of the bank holidays on the following days.

We hope you have a lovely time over the Christmas period. If you do buy presents from us we hope the recipient loves them!

Very Best Wishes,

The Holisticshop Team


Full List of International (Airmail) Posting Dates by Royal Mail

Tue 4 December - Africa, Middle East
Fri 7 December - Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia)
Sat 8 December - Caribbean, Central and South America
Mon 10 December - Greece, Turkey, Australia, New Zealand
Fri 14 December - Canada, Czech Republic, Italy, Poland and USA
Sat 15 December - Finland, Sweden
Mon 17 December - Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Tue 18 December - Belgium, France, Ireland, Luxembourg

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Unit 3, Chestnut Drive, Wymondham Business Park, Wymondham, Norfolk NR18 9SB

Telephone: (01953) 857260

VAT Reg. Number 797 9401 67

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