Can I pay safely using a credit or debit card online?

Holisticshop.co.uk takes the security of your personal information and credit / debit card information very seriously. We use the very latest technology to protect the security of your card details.

The page in which you enter your card details is hosted securely. What this means is that the page in which you enter your card details is protected using firewalls (a method that ring fences the area in which your details are kept so that people cannot get at it) and Secure Socket Layers (also knows as "SSL" - this is an industry standard in which the information you provide us with is then encrypted so that other people cannot read it).

Your card details will be authorized or declined on the spot, so you will not be left wondering whether your order has been accepted. A confirmation email will be sent to you to confirm how much your card has been debited.

We pay a fee to use a third party provider (Barclays Merchant Services) to take your credit details for us online. The reason we do this is because we are a retailer of holistic products, not a security company. By using this method our customers can relax, knowing that they can shop in confidence, because the very latest in internet credit card security is in place. You can tell if the page you enter your card details is secure because there will normally be a small padlock symbol in the bottom right hand corner of your browser window and you may also be told by a pop up window that you are entering a secure environment.