How can I ensure I get goods in time for Christmas?

On this page we tell you all about how quickly we dispatch your orders leading up to and around the Christmas and New Year period.

Basically speaking, goods will leave us just as quickly as ever throughout December and January, with no backlog (we have always managed to avoid backlogs and we have been trading online since 2000). Our policy is just the same as ever throughout this period, order by 3pm on a given weekday and we send that order out on that day. We don't dispatch goods on Saturday or Sunday, nor on Bank Holidays. UK orders are sent out by Royal Mail first class post or by Special Delivery if you pay extra. Internationals go standard airmail.

Last recommended posting dates: Royal Mail advise there will be normal postage deliveries (and collections) to most areas of UK up until Wednesday, 24th December 2008.

First class (our standard UK service):
For delivery by 24th December please order by 3pm on Friday, 19th December 2008. This will leave us on the 19th.
(Please note this is a non-guaranteed service and ordering before this date is recommended if possible.)

Royal Mail Special Delivery (pay a bit extra when checking out):
For delivery by Wednesday, 24th December order by 3pm on Tuesday, 23rd December.
(Please note this is a guaranteed service. Ie you get your postage money back if it doesn't arrive on time)

International orders:
Airmail to Australasia, order by 5th December.
Airmail to USA, Canada, Eastern Europe, order by 10th December.
Airmail to Western Europe, order by 12th December.

The only days we will not be despatching are:
Thursday, 25th December 2008 (Christmas Day)
Friday, 26th December 2008 (Boxing Day)
Thursday, 1st January 2008 (Bank Holiday)

Please also note that on the 24th December only orders placed by 11:00am will be dispatched as Royal Mail are collecting from us in the morning on Christmas Eve.

We hope you have a lovely time over the Christmas period. If you do buy presents from us we hope the recipient loves them! But if they don't you may return them to us as long as they are in their original condition.

Please feel free to order from us with confidence.

Very best wishes,

The Holisticshop Team.