How can I ensure I get goods in time for Christmas?

Goods leave us just as quickly throughout December and January, with no backlog (we have always managed to avoid backlogs and we have been trading online since 2000).

Our policy is just the same as ever throughout this period - order by 3pm on a given weekday and we send that order out on that day. (We don't dispatch goods on Saturday or Sunday, nor on Bank Holidays). UK orders are sent out by Royal Mail first class post or by Special Delivery if you pay extra. Internationals go standard airmail. There will be normal postage deliveries (and collections) to most areas of UK up until Friday, 23rd December 2011.

First class Royal Mail (our standard UK service)
Royal Mail say their last posting date to arrive by Christmas is Tuesday, 20th December. If you place your order with Holisticshop.co.uk by 3pm on Tuesday, 20th December your parcel will be sent by first class Royal Mail (our regular service). Last year we were still getting many next day or two day arrivals of parcels at this time.
(Please note this is a non-guaranteed service and ordering before this date is recommended if possible.)

Royal Mail Special Delivery (pay a bit extra when checking out):
For delivery by Friday, 23rd December order by 3pm on Thursday, 22nd December.
(Please note this is a guaranteed service. Ie you get your postage money back if it doesn't arrive on time and we will also pay your postage to return the goods to us if required)

International orders
Airmail to Australasia, order by 5th December.
Airmail to USA, Canada, Eastern Europe, order by 9th December.
Airmail to Western Europe, order by 12th December.

The only weekdays we will not be despatching are
Monday, 26th December 2011 (Bank Holiday)
Tuesday, 27th December 2011 (Bank Holiday)
Monday, 2nd January 2012 (Bank Holiday)

Please also note that on the 23rd December only orders placed by 11:00am will be dispatched as Royal Mail are collecting from us early on these two days.

We hope you have a lovely time over the Christmas period. If you do buy presents from us we hope the recipient loves them! But if they don't you may return them to us as long as they are in their original condition.

Please feel free to order from us with confidence.

Very best wishes,

The Holisticshop Team